1. Shipping Policy

Last updated: Today

At BlazeCruz, we want your order to be handled carefully, clearly and as quickly as possible.
This Shipping Policy explains how we process and ship orders placed through blazecruz.com.

Order processing time

After your order is placed, please allow 1 to 3 business days for processing.
During this time, we review your order, check the product details, confirm the shipping information and prepare your order for dispatch.
Business days are Monday to Friday, excluding public holidays.

Shipping time

After your order has been processed and dispatched, delivery usually takes 3 to 7 business days.
Please note that delivery times are estimates and may vary due to carrier delays, customs checks, peak sale periods, public holidays, incorrect address details or other circumstances outside our control.

Direct supplier shipping

In many cases, BlazeCruz ships products directly from our trusted suppliers.
We do this to make the shipping process more efficient for customers. Instead of sending items to us first and then forwarding them to the customer, the item may be shipped directly from the supplier to the customer.

This means that some parcels may be shipped directly from overseas, including from China.
We use this model to help reduce unnecessary handling time and to get your order moving as quickly as possible.